ReadyTalk, one of the fastest growing conferencing service providers in the country, today announced it has added U.S. Lawns, PostNet and PRS Franchise to its rapidly growing base of franchise customers

USA (February 26, 2007) –

ReadyTalk, one of the fastest growing conferencing service providers in the country, today announced it has added U.S. Lawns, PostNet and PRS Franchise to its rapidly growing base of franchise customers. The latest additions solidify ReadyTalk as the leading provider of audio and web conferencing services to the franchise industry.

As one of its core markets, ReadyTalk provides members of the franchise industry with easy-to-use audio and web conferencing services that help companies communicate and collaborate more effectively and efficiently, regardless of where they are located. ReadyTalk is the official supplier of audio and web conferencing services to the International Franchise Association (IFA) and boasts some of the most well-known franchisors and franchise suppliers in the industry as customers, including ServiceMaster, Carpet Network, Lawn Doctor, FastSigns, IFX Online and Nationwide Floor and Window Covering.

Franchisors increasingly are turning to ReadyTalk for their audio and web conferencing needs to improve franchise operations and acquire new franchisees.

U.S. Lawns
U.S. Lawns is the largest commercial landscape maintenance company in the U.S. with a growing base of 170 franchises in 29 states. U.S. Lawns needed an efficient way to regularly communicate with its sales team and franchise owners across different time zones and geographical regions.

“ReadyTalk’s services are easy to use,” explained Paul Wolbert, vice president, U.S. Lawns. “While personal contact is still important, it’s a lot easier to get people together quickly via conference call versus travel. ReadyTalk has enabled us to become more efficient and effective in our communications.”

PostNet International Franchise Corporation
Aside from the need to easily communicate, many franchisors find training to be a challenge. PostNet International Franchise Corporation, headquartered in Denver, Colorado, faced this dilemma. With more than 500 franchises located across the country, PostNet needed a way to provide continued training and education that didn’t take its franchisees out of the field for days on end. With ReadyTalk, PostNet has implemented a virtual classroom for training and education holding two live classes per month, all from the convenience of their desktops. In addition, through ReadyTalk, all virtual classes are recorded, allowing franchisees the ability to log into the PostNet site from anywhere and view any of the recorded classes at any time.

“We chose ReadyTalk because their system is highly versatile and has the functionality we need,” noted Jeff Mullin, director of education for PostNet. “Also, their level of customer service just blew us away. During the process of selecting a service, every time we asked for anything, they were quick to respond and gave us everything we needed. We felt that was a reflection of the level of service to come and we were right.”

PRS Franchise Systems
Likewise, while franchisors want to make the online training and communications process more efficient, they also want to ensure that it provides an effective and non-intimidating experience. PRS Franchise Systems needed a way to conduct online training to its PRstore owners several times a week. It was important that the service they chose offered combined audio and web conferencing capabilities to view and share graphical content. They especially wanted a service that was simple to set up and easy to use.

“The ability to conduct the training that we have been doing, with the tools that ReadyTalk provides, has resulted in overwhelmingly positive feedback from our stores,” explained Dan Fragen, CEO. He says they now conduct online training with franchisees four times a week.

“Franchising has unique communication and training challenges inherent to its industry because of disparate locations, continually changing products and services, and the need to create a unified presence across multiple regions,” said Dan King, CEO of ReadyTalk. “ReadyTalk’s simple and easy-to-use interface together with our strong personalized service and support are an ideal match for this market. Through our customers and partners, we are able to continue to enhance our solutions and services so that franchisors–as well as other types of business owners–can focus on their business at hand, not the technology used to communicate.”

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About ReadyTalk

ReadyTalk delivers audio and web conferencing services that empower its customers to conduct web seminars, hold training sessions, work remotely and grow their organizations through lead generation and efficient communication. ReadyTalk knows that it takes more than great technology to execute successful online events. Through technology and personal service, ReadyTalk guides its customers through the entire process of conducting a large web seminar. ReadyTalk’s mission is to create solutions that are simple and easy to use so that everyone can participate, regardless of computer savvy, work location or choice of platform.

ReadyTalk was founded in 2000 and is headquartered in Denver, Colorado. The company works hard to build a community of loyal customers through its passion to create innovative and useful technology and through its sincere commitment to customers’ success. Please call toll free 800.843.9166 or visit www.readytalk.com for more information.

This entry was posted on Monday, February 26th, 2007 at 9:12 am and is filed under Press Releases. You can trackback from your own site.

Source: ReadyTalk