Superior Service and Bundled Value Pricing Set iLinc Apart, Win Customers

PHOENIX, Arizona (May 23, 2005) –

iLinc Communications, Inc. (AMEX:ILC), developers of Web conferencing software and audio conferencing services, continues to exceed expectations of companies switching from other Web conferencing vendors to iLinc.

Growing technology firms need solutions that are scaleable and secure. iLinc delivers both and adds outstanding service, which makes the transition from other providers successful and cost-effective. In a May 2005 survey of the 100 most recent customers that made the switch from WebEx to iLinc, 92% of survey respondents reported that their organization will save between $10,000 and $20,000 every year by switching to iLinc.

“Instead of just using one of WebEx’s products, I now have the full product suite from iLinc,” said Sean Hawkins, a customer who switched to iLinc a few months ago. “And, because I can purchase and own the iLinc software for about what we were paying to rent access to WebEx every year, we are able to eliminate a sizable expense from next year’s budget and still have a superior quality Web conferencing solution.”

Different from its competitors, iLinc provides customers with an entire Web conferencing suite instead of requiring separate purchases for access to different Web conferencing modules. The iLinc Web conferencing suite has specific features designed for sales presentations and staff meetings (MeetingLinc), marketing events (ConferenceLinc), customer support (SupportLinc), and online instruction (LearnLinc), which are bundled together for easier license and budget management.

“You can have a great product, but you also have to provide great customer service to go with it. That is what makes an overall great experience for customers,” says Hawkins, vice president of software development at Hawksoft, Inc. “We switched to iLinc and were very impressed with how the iLinc team has not only responded in a timely and knowledgeable way, but has also listened to our suggestions proactively and worked to help our business succeed.”

Hawksoft, Inc., an Oregon-based software firm, provides management software solutions to insurance agents, and was looking for a collaboration tool that included desktop visibility when working with clients. Using MeetingLinc, Hawksoft has been able to facilitate the communication their clients anticipate, and can use iLinc in other ways to fuel growth and manage the business.

“Our clients often tell us how delighted they are when they transition from other providers,” noted Mark Yeager, vice president of marketing at iLinc. They are impressed with the increased capabilities we offer, the quality of our customer service, and they are grateful that we are able to provide them significantly better value over their prior provider.”

About iLinc Communications, Inc.
iLinc Communications, Inc. is a leading developer of Web conferencing software and audio (phone) conferencing services for highly-secure and cost-effective collaborative meetings, presentations, and training sessions. The Company enables customers to purchase and own iLinc Web conferencing software, which can be installed inside of a customer’s network or hosted by iLinc. Our products and services include the iLinc Suite of Web Conferencing software (MeetingLinc, LearnLinc, ConferenceLinc, and SupportLinc); Audio Conferencing Services; On-Demand Conferencing; and EventPlus, a service for professionally managed online and audio conferencing events. iLinc’s products and services are used by organizations worldwide in sales, HR and training, marketing, and customer support. More information about the Phoenix-based company may be found on the Web at www.iLinc.com .

This press release contains information that constitutes forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Any such forward-looking statements involve risk and uncertainties that could cause actual results to differ materially from any future results described within the forward-looking statements. Factors that could contribute to such differences include the rate of acceptance of the Company’s products and services by customers, changes in the Web conferencing and audio conferencing market in general, the acceptance of new products, the Company’s need for working capital, the result of pending litigation, the competition the Company faces from larger and more well-capitalized competitors, and other matters more fully disclosed in the Company’s annual report on Form 10-K, quarterly reports on Form 10-Q, and other reports filed with the Securities and Exchange Commission. The forward-looking information provided herein represents the Company’s estimates and expectations as of the date of the press release, and subsequent events and developments may cause the Company’s estimates and expectations to change. The Company specifically disclaims any obligation to update the forward-looking information in the future. Therefore, this forward-looking information should not be relied upon as representing the Company’s estimates and expectations of its future financial performance as of any date subsequent to the date of this press release.

iLinc, iLinc Communications, iLinc Suite, MeetingLinc, LearnLinc, ConferenceLinc, SupportLinc, and its logo are trademarks or registered trademarks of iLinc Communications, Inc. All other company names and products may be trademarks of their respective companies.

Contact:
Mark R. Yeager
Vice President of Marketing
602-952-1200
pr@ilinc.com

Source: iLinc