InterCall is adding Relay Conference Captioning (RCC) to its audio conferencing services, giving the deaf and hard-of-hearing a voice on conference calls

CHICAGO (April 04, 2007) –

InterCall is adding Relay Conference Captioning (RCC) to its audio conferencing services, giving the deaf and hard-of-hearing a voice on conference calls. Participants who select the RCC option see the rest of the group’s comments as they appear on their computer screen and a live “captioner” takes the comments sent from the RCC participants and reads them to the group. The service is available with all of InterCall’s audio offerings.

“About 10 percent of the population has some form of serious hearing loss, which can be a large number of employees in a major company,” said Scott Etzler, president of InterCall. “We’re creating a better connection so more people can take advantage of the benefits that come with conferencing.”

InterCall also offers One Way Text Streaming for participants who are hard-of-hearing but can be the voice for themselves. For more information go to http://rcc.intercall.com/.
About InterCall

InterCall, a subsidiary of West Corporation, is the largest service provider in the world specializing in conference communications. Founded in 1991, InterCall helps people and companies be more productive by providing advanced audio, event, Web and video conferencing solutions that are easy-to-use and save them time and money. Along with a team of over 500 Meeting Consultants, the company employs more than 1,500 operators, customer service representatives, call supervisors, accounting, marketing and IT professionals. InterCall’s strong U.S. presence, which includes four call centers and 26 sales offices, is bolstered by a global reach that extends to Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit www.intercall.com.

Source: InterCall