DimDim Review
Dimdim started in 1996 with the goal of providing web conferencing software that was both simple and free. With over 15 years dedicated to simplifying complex web conferencing software, Dimdim is now able to claim its web conferencing software as being the easiest to use and simplest web meeting tool available today.
Ease of Use:
DimDim is one of the easiest web conferencing solutions to use. It’s browser based web conferencing interface lets you start instantaneously with no installations necessary and no downloads required!
With DimDim, its extremely easy to get your web conference started. With a single click, users can join a meeting, host a meeting, or change presenters! DimDim makes it easy to use many of its features.
Free trial periods are also available for those who want to familiarize themselves with the DimDim interface. User Guides are also available as an additional resource to assist users.
Features:
DimDim provides its service via a simple, easy to use, web-based interface. DimDim web conferencing features include:
• Easy Sharing of Meeting Features – Assign presenter controls/features easily.
• Click to Meet – A Single Click starts it all.
• Customization Capabilities.
• Built in Integration to a host of different clients and CRM Systems.
• Multi-User Capabilities.
• World class reliability, scalability, and security.
In addition to the features above, Dimdim Pro also includes custom branding and allows for up to 50 participants in your web meetings. Dimdim enterprise also provides the capability for concurrent meetings and supports over 1000 participants.
Security and Reliability:
DimDim is dedicated to the security of your information and ensure you that you will not have to worry about any of the issues related to it. With Dimdim, your dedicated, secure servers are not shared with other customers, limiting the potential for a security issue to arise.
DimDim also provides onsite installation of its servers at your location. This enables you the peace of mind as you know all your information is behind your own firewall and your own security. This lets you rest easy knowing your security is in your control.
Pricing:
Dimdim offers a number of different web conferencing options with flexible payment options in order to meet not only the needs of your company, but to fit your budget as well.
Dimdim Free and Open Source are both absolutely free. There is no cost to run or download it and nothing will stop working after 30 days!
Dimdim Pro offers both monthly and annual subscriptions plans starting at $25 monthly or $228 annually for a 1 user version capable of hosting a 50 person meeting room.
Dimdim Enterprise is offered at 1/3 the cost of other web conferencing providers. Pricing for Dimdim Enterprise varies with your needs. Contact Dimdim for additional pricing information.
Support:
Dimdim’s website has a complete section dedicated to customer support. Via their website, customers can contact Dimdim support representatives by e-mail, Skype, or even Twitter! Dimdim makes it easy for customers to seek support for its products. Dimdim allows you to track the status of your issue as well as all issues with its issue tracker. Find out if issues similar to yours are currently being addressed, which could save you lots of time!
Dimdim also provides a number of resources to assist those more interested in finding out answers for themselves. A knowledgebase as well as product documentation for their products can be found in the support section on their website. In addition, Dimdim provides a set of forums which encourages user interaction so users can share tips and where employees also chime in on hot topics.
Summary:
Dimdim’s simple to use and cost effective web conferencing solution is suitable for users and companies of all sizes. With no installation and no download required, Dimdim can be up and running instantaneously.