InterCall Presents Live Webcast Titled – Managing Blind: Redefining Management in a Global Virtual World

CHICAGO (February 14, 2011) –

News Facts:

InterCall hosts Managing Blind: Redefining Management in a Global Virtual World, a live webcast scheduled for 1:00 – 2:00 p.m. ET on  Feb. 16.

Features guest speaker: Corinne Miller, founder & principal consultant, Innovating Results!
Details: Just because your employee isn’t down the hall from you doesn’t mean you can’t or don’t need to interact. You still need to talk to your workers whether they are on different floors, across town or around the globe. As a manager, it is more difficult when your employee is in a different facility, works from home or is constantly on the road.
So what can you do to be a good manager and coach when you aren’t able to always keep tabs on your team? While the same basic management principles apply, those principles are executed very differently when workers are virtual and conferencing solutions are the primary contact tools. If you ignore them, you and your team will fail.

To register, visit

About the Speaker

Corinne consults, trains, facilitates, and coaches on communication – specializing in virtual communications, managing a virtual workforce, and virtual teaming and innovation. Corinne leverages her leadership experience at Motorola, Rockwell International, Northrop and TRW to provide unparalleled knowledge of virtual communications.

Corinne was awarded 2009 Faculty of the Year at Lake Forest Corporate Education where she also teaches communication in Lake Forest Graduate School of Management’s MBA program. Her publications can be found at

For more information on InterCall’s web, audio, video and streaming solutions, please visit or follow InterCall on Twitter at @InterCall.

About InterCall

InterCall, a subsidiary of West Corporation, is the largest service provider in the world specializing in conference communications. Founded in 1991, InterCall helps people and companies be more productive by providing advanced audio, event, Web and video conferencing solutions that are easy-to-use and save them time and money. Along with a team of over 500 Meeting Consultants, the company employs more than 1,500 operators, customer service representatives, call supervisors, accounting, marketing and IT professionals. InterCall’s strong U.S. presence, which includes four call centers and 26 sales offices, is bolstered by a global reach that extends to Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit

About West Corporation

West Corporation is a leading provider of technology-driven, voice-oriented solutions. West offers its clients a broad range of communications and infrastructure management solutions that help them manage or support critical communications. West’s customer contact solutions and conferencing services are designed to improve its clients’ cost structure and provide reliable, high-quality services. West also provides mission-critical services, such as public safety and emergency communications.

Founded in 1986 and headquartered in Omaha, Nebraska, West serves Fortune 1000 companies and other clients in a variety of industries, including telecommunications, banking, retail, financial, technology and healthcare. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information on West Corporation, please call 1-800-841-9000 or visit

All product and company names herein may be trademarks of their registered owners.

Source: InterCall

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