InterCall Named Asia Pacific Conferencing Provider of the Year by Frost & Sullivan for the Fourth Consecutive Year

CHICAGO (June 13, 2011) – For the fourth consecutive year, InterCall, the world’s largest conferencing and collaboration provider, has been named Frost & Sullivan’s Conferencing and Collaboration Service Provider of the Year in Asia Pacific. InterCall was awarded this honor for 2011 based on its revenue and revenue growth, portfolio diversity, major wins and key achievements in financial year 2010.

“InterCall, the largest conferencing service provider in Asia Pacific, continues to lead the conferencing and collaboration market through its technology transition towards unified communications,” said Jessie Yu, Industry Analyst, Asia Pacific ICT Practice, Frost & Sullivan. “Moving forward, as customers are looking for UC solutions in the cloud, InterCall provides a compelling value proposition by offering hosted UC services on top of the conferencing platform.”

“We are once again honored to receive such a prestigious award.  We thank Frost & Sullivan for recognizing our success over the years,” said Richard Valente, Head of Sales, InterCall Asia Pacific. “Our teams around the region work extremely hard to ensure InterCall continues to provide the best solutions for our customers in our ever changing and demanding industry.”

Apart from the broad product lineup, InterCall enhanced its local sales expertise, especially in the consultation services, and regional customer support for the mature markets. These were the key success factors for InterCall to achieve strong year-on-year growth in 2010.

This honor was conferred at the 2011 Frost & Sullivan Asia Pacific ICT Awards, held in Singapore, which recognizes companies in the information and communications industry that have risen above the competition and demonstrated outstanding performance across the Asia Pacific region.

For more information on the Frost & Sullivan Asia Pacific ICT Awards, please visit To learn more about how InterCall can help your business, please visit

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best-in-class positions in growth, innovation and leadership. The company’s Growth Partnership Service provides the CEO and the CEO’s Growth Team with disciplined research and best-practice models to drive the generation, evaluation, and implementation of powerful growth strategies. Frost & Sullivan leverages 50 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from more than 40 offices on six continents. To join our Growth Partnership, please visit

About InterCall

InterCall, a subsidiary of West Corporation, is the largest service provider in the world specializing in conference communications. Founded in 1991, InterCall helps businesses move away from a siloed approach to communications, and towards making people and ideas more accessible. InterCall combines telephony, messaging, conferencing and collaboration tools into a single fabric, while focusing on making the user experience simple. With a global footprint and broad service capabilities, InterCall’s flexible models for hosted, managed and on-premises services help companies get the most out of their business processes.

InterCall’s strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit

About West Corporation

West Corporation is a leading provider of technology-driven, voice and data solutions. West offers its clients a broad range of communications and network infrastructure solutions that help them manage or support critical communications. West’s customer contact solutions and conferencing services are designed to improve its clients’ cost structure and provide reliable, high-quality services. West also provides mission-critical services, such as public safety and emergency communications.

Founded in 1986 and headquartered in Omaha, Nebraska, West serves Fortune 1000 companies and other clients in a variety of industries, including telecommunications, banking, retail, financial, technology and healthcare. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information on West Corporation, please call 1-800-841-9000 or visit

Source: InterCall

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