ACT Conferencing Identifies Growing Business Trend: Using Integrated Recording Services

ACT Offers Checklist for Choosing a Recording Provider

LAKEWOOD, Colo. (October 19, 2010) – According to ACT Conferencing, integrated recording services are gaining in popularity across the global enterprise as companies consider innovative ways to increase productivity and improve communication both internally and externally. This year, ACT has noted a steady increase in inquiries and sales specific to its integrated recording services which enable companies to record blended audio, web and video communication.

“We are receiving more inquiries from current and potential customers about our recording services, how they can be used and the benefits they offer,” said Marina Bogard, chief sales and marketing officer, ACT Conferencing. “Basic audio recording has been around for years but now that web and video technologies have hit the mainstream, businesses are discovering new ways to integrate these technologies and leverage recording services in the workplace to improve communication and productivity.”

Recently, companies have discovered several benefits from using integrated recording services. For example, rather than summarize ideas in a five-page document, some executives find it more effective to summarize points in a five-minute audio/video recording. Not only does this save corporate decision-makers time in reviewing written documents but recordings add the human element of a voice and a face along with verbal and emotional expressions that are often lost in written communication.

Pre-recording investor relations (IR) quarterly earnings calls is another growing trend. Where the IR presentation must be flawless, pre-recording the presentation permits executives to perfect his or her delivery of critical information and removes the pressure of speaking live. Once the pre-recorded portion of the earnings call is played, executives can then participate in a live question and answer session.

Mandatory training is another example for which recording services can add value. For example, many companies require employees to participate in sexual harassment training. Using recorded presentations for these types of mandatory training sessions enable human resource professionals to more effectively track participation as some recording services can log participant names and length of participation to provide proof that education was completed. This proof can protect companies from related liabilities.

Since integrated recording services are a new trend in conferencing services, companies may be unsure of what to consider when choosing a recording services vendor. For this reason, ACT Conferencing offers the following checklist for choosing an integrated recording services provider:


1.) Does the vendor offer recording services for audio, video and web conferencing services?2.) Does the vendor offer pre-recording services?3.) Can the vendor turnaround final recording files with edits within hours instead of days?4.) Does the provider offer redundancy to ensure consistent quality and availability?5.) Is the vendor agile enough to service special requests?

About ACT Conferencing

Established in 1989, ACT Conferencing is a global provider of corporate audio, web and video collaboration services. ACT’s integrated platforms provide managed, international and local-language services. The company is headquartered in Lakewood, Colorado, with operations in Australia, Canada, France, Germany, Hong Kong, Malaysia, Netherlands, Singapore and the United Kingdom. For more information, visit

Cautionary Statements

Statements made in this news release that are not historical facts, such as those discussing future plans and management’s beliefs, are forward-looking statements. Actual results may differ materially from those projected in any forward-looking statement. Important factors that could cause actual results to differ materially from those anticipated by any forward-looking information include, but are not limited to, future economic conditions, competitive services and pricing, new competitor entry, availability of financing, the delivery of services under existing contracts and other factors. Such statements are based on management’s current expectations, assumptions, estimates and projections about our industry and business and include statements about markets for our products and services, and development and expansion of products. ACT does not expect and disclaims any obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Chase Communications for ACT Conferencing
Michelle Baum, 303-284-8440

Source: ACT Conferencing

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