Internet Telephony Highlights GoToMeeting VoIP Capability; Customer Interaction Solutions Selects GoToAssist Express, GoToMeeting and GoToWebinar for Enhancing the User Experience

SANTA BARBARA, Calif. – January 20, 2009 – Citrix Online, a division of Citrix Systems, Inc. (NASDAQ: CTXS), started off the new year with a flourish by capturing four product of the year awards for its Web-based services, Citrix® GoToMeeting®, Citrix GoToWebinar® and Citrix GoToAssist® Express.

GoToMeeting 4.0 was named 2008 Product of the Year by Internet Telephony Magazine based on its contributions to the development of the IP communications industry. The award recognized the incorporation of VoIP (Voice over Internet Protocol) capability into the latest version of this Web collaboration solution. Customer Interaction Solutions Magazine honored GoToMeeting, GoToWebinar and the new GoToAssist Express solution for enhancing the user experience and delivering high return on investment for the call center, customer relationship marketing (CRM) and teleservices industries.

“Internet Telephony Magazine is pleased to grant a 2008 Product of the Year Award to Citrix Online for GoToMeeting 4.0. Citrix Online has proven they are committed to quality and excellence while addressing real needs in the marketplace,” said Rich Tehrani, TMC president and editor-in-chief. “We’re proud to honor their accomplishments in the advancement of IP communications and look forward to more innovative solutions from them in the future.”

“Citrix Online is to be commended for their hard work and accomplishments. Their commitment to quality and excellence enhances the contact center experience and it is integral to driving ROI for their customers,” said Nadji Tehrani, executive group publisher and editor-in-chief of Customer Interaction Solutions. “For 11 years, Customer Interaction Solutions Magazine has recognized the companies that demonstrate excellence in technological advancement and application refinements.”

About the winners
GoToMeeting is the easiest and most cost-effective way to conduct business meetings online. The new Total Audio service allows meeting hosts and attendees to access online meeting audio through either their phone or computer. Using the latest VoIP wideband conferencing technology, participants can use their computer microphone and speakers to interact during online meetings for no additional cost.

GoToWebinar allows individuals and organizations of all sizes to easily present, train and demonstrate to large audiences online, significantly expanding the reach of their communications. With this solution, do-it-yourself Webinars that reach up to 1,000 people at a time can be held without complicated prep work or special skills.

New GoToAssist Express, slated to launch later this quarter, enables individuals and small businesses to increase their productivity by delivering fast, Web-based technical support from any Internet-connected PC. It sets up in just two minutes. This solution uses secure screen-sharing technology to easily view and remotely control a customer’s computer during a support session.

“It’s a great honor to receive four awards spanning two different industry sectors,” said Elizabeth Cholawsky, vice president of products and services at Citrix Online. “This accomplishment attests to the great versatility of our products, which provide easy-to-use, secure and affordable Web conferencing, presentation and support capabilities to organizations of any size and industry.”

For more information about Citrix Online, GoToMeeting, GoToWebinar or GoToAssist Express, visit www.citrixonline.com, www.gotomeeting.com, www.gotowebinar.com or www.gotoassistexpress.com. A full list of winners will be published in the in the January, 2009 issue of Customer Interaction Solutions Magazine (www.cismag.com) and in the February, 2009 issue of Internet Telephony Magazine (www.itmag.com).

About Citrix
Citrix Systems, Inc. (NASDAQ:CTXS) is the global leader and the most trusted name in application delivery infrastructure. More than 215,000 organizations worldwide rely on Citrix to deliver any application to users anywhere with the best performance, highest security and lowest cost. Citrix customers include 100 percent of the Fortune 100 companies and 99 percent of the Fortune Global 500, as well as hundreds of thousands of small businesses and prosumers. Citrix has approximately 8,000 partners in more than 100 countries. Annual revenue in 2007 was $1.4 billion.

Tags: GoToAssist, GoToMeeting, GoToMyPC, GoToWebinar, Web Conferencing Voip