Awards for Customer Excellence Presented to Organizations Using iLinc Web Conferencing in Innovative Ways

iLinc (AMEX:ILC), a leading provider of web and video conferencing software and collaboration services, will conclude its most successful user conference in the company’s history. Held January 27-29 at the Marriott McDowell Mountains Resort in Scottsdale, Arizona, the event brought together hundreds of users representing organizations from a variety of industries to learn best practices, hear directly from other customers and participate in hands-on product training.

“This is absolutely my favorite time of the year,” said James Powers Jr., Chairman, President and CEO for iLinc. “The iLinc team gets to interact directly with the largest number of customers over the course of a few days in an atmosphere of high-energy idea-sharing and collaboration, and this year’s user conference certainly fulfilled on that promise.”

During iConnect 09, iLinc executives presented the first-ever Awards for Customer Excellence (ACE) recognizing iLinc customers for their innovative use of iLinc web conferencing and video conferencing inside their organizations to enable better communication and collaboration.

    * Business Impact (Small/Medium Organization): Battered Women’s Justice Project—The Battered Women’s Justice Project promotes systemic change within community organizations and governmental agencies engaged in the civil and criminal justice response to domestic violence. The organization relies on iLinc to increase reach and provide interactive training on judiciary, law enforcement, probation advocacy programs and child protection.
    * Business Impact (Enterprise Organization): Charles Schwab—The Charles Schwab Corporation is a leading provider of financial services, with more than 300 offices and 7.4 million client brokerage accounts. Charles Schwab uses iLinc for internal training of thousands of employees across North America.
    * Green Excellence Award: State of Arizona—Agencies across the State of Arizona use iLinc web conferencing for a variety of uses. Most notably, state agencies rely on iLinc to replace travel, enable public outreach, employee training and telecommuting programs. In 2008 alone, the State of Arizona saved a total of $4.2 million in travel-related costs, 165,000 gallons of gasoline and 1.9 million pounds of carbon emissions actively leveraging the iLinc Green Meter™ to provide this savings measurement capability.

    * Best Deployment: Takeda Pharmaceutical–Takeda is a research-based global company with its main focus on pharmaceuticals. The organization uses iLinc for product roll-out and training to over 4000 employees across North America.

The power-packed agenda of speakers included Steve Lucas, Senior Vice President, Force.com, Salesforce.com; Lorri Freifeld, Editor-in-Chief of Training magazine; Amir Dabirian, Chief Information Technology Officer, Cal State Fullerton; Barb Nead-Nylander, Global HRD Manager, The Dow Chemical Company; John Jantsch, Founder, Duct Tape Marketing and others.

More and more organizations are turning to iLinc for web conferencing to enable online meetings, employee training, webinars and remote support across distances.

Sponsoring partners, including Softmart, Ford AV and Premiere Global Services showcased their products and services that integrate with iLinc at the event.

Recordings of sessions from iConnect 09 are available at www.ilinc.com/iconnect.

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About iLinc

iLinc is a recognized leader in providing web conferencing software and collaboration solutions for highly secure and cost-effective online meetings, presentations, webinars, virtual classroom training and support sessions. The company’s technology allows people in diverse locations to communicate and collaborate online while avoiding the expense, environmental damage, and productivity losses associated with travel. iLinc is headquartered in Phoenix, Ariz. For more, visit www.ilinc.com/investors.

Jan 29, 2009