Citrix GoToMeeting Wins eLearning Guild Platinum Award
SANTA BARBARA, CA June 27, 2007
Recognized by Guild Professionals for Highest Customer Satisfaction Rating among Web Conferencing and Virtual Classroom Tools
Citrix Online, a division of Citrix Systems, Inc. (Nasdaq: CTXS), won a Platinum Award this week for customer satisfaction with Citrix® GoToMeeting® based on results from eLearning Guild’s research on Synchronous Learning Systems. The online meeting service was rated number one for ease of use and return on investment, and received the highest score in the banking, finance, accounting, healthcare, travel and hospitality industries.
“GoToMeeting received very high marks, both in overall satisfaction and in side-by-side feature comparisons with other services,” said Steve Wexler, director of research and emerging technologies for the eLearning Guild. “Organizations seeking to improve learning and productivity, as well as those looking for return on their investment, would be well-advised to see how the various products compare.”
eLearning Guild professionals voiced their preferences and opinions on Web conferencing and virtual classroom tools that they use or have used. Members rated products on a scale of 1 to 10, and the overall score was based on whether the respondent would use the product again, as well as on vendor responsiveness, learning/implementation curve and cost/benefits.
With GoToMeeting, eLearning professionals have an easy-to-use and fast performing service for conducting online training. Training managers can expand their programs to reach more trainees, enhance sessions by making online learning more engaging and save time and money by increasing productivity. In addition, managers can post recorded tutorials on their Website for on-demand trainee viewing.
The eLearning Guild, a global community of more than 25,000 members worldwide comprising designers, developers, managers and decision-makers in corporate, government, and academic organizations, published the results in its “360° Report on Synchronous Learning Systems” and the associated online Direct Data Access Portfolio.
“We’re honored to receive a Platinum Award for GoToMeeting and pleased by the results showing the service to be number one for satisfaction,” said Mike Mansbach, vice president, product marketing and business development for Citrix Online. “Recognition from eLearning Guild members speaks to our customer-centric approach and commitment to providing the easiest and most affordable way to meet and train online.”
For further information on GoToMeeting, visit www.gotomeeting.com, or for more information about eLearning Guild’s 360° Report, visit www.elearningguild.com/360. And, for more information about Citrix Online, visit www.citrixonline.com.