Accountants Save Time and Improve Client Service by Using Simple Collaboration Tools from Citrix Online

GoToMeeting for Web Conferencing and GoToAssist Express for Computer Tech Support Offer Relief from Traveling to Meetings

SANTA BARBARA, Calif. – April 13, 2009 – Busy accounting professionals can connect with more clients more often, thanks to easy-to-use collaboration software tools from Citrix Online, a division of Citrix Systems, Inc. (NASDAQ: CTXS). GoToMeeting® for Web conferencing and GoToAssist® for computer tech support make it fast and easy to conduct sessions online in real time, as though both parties were seated in front of the same computer. Accounting services firms of all sizes are reporting the benefits of replacing or supplementing in-person client meetings by collaborating over the Internet.

Whether working with clients across town or around the globe, the ability to stay in touch is key to successful business relationships. Xpitax LLC and its sister company XCM Solutions, LLC embrace online meetings to support accounting professionals quickly and easily especially during busy times, such as tax season. With headquarters in Massachusetts and relationships with accounting professionals across the U.S. and Canada, both companies rely on GoToMeeting to help drive business growth – both in winning clients initially and in building confidence that leads to lucrative, higher-level projects – and without incurring added travel costs. Xpitax enables overburdened accountants to outsource tax preparation and other accounting functions to highly trained accounting professionals. XCM Solutions helps accounting professionals increase efficiency and productivity with its web-based XCM™ workflow management software.

“GoToMeeting allows us to instantly meet with a client one-on-one to address their questions or help them set up new paperless workflow processes in real-time,” said Glen Keenan, president of Xpitax and XCM Solutions. “And, GoToWebinar empowers us to easily host on-demand best practice trainings even during the busiest times of year when our clients need our support most. For us, GoToMeeting and GoToWebinar have become an important client service tool.”

In addition to meeting with their clients online, accountants may also need to provide technical support for various software programs. GoToAssist is available in two versions to accommodate the needs of organizations large or small. Jacomien Ford for example owns and operates a Ford Accounting Solutions Ltd. which provides not only accounting services but also client tech support. She uses GoToAssist Express, designed for individual professionals and smaller companies. “Since a great part of my business is teaching clients to use a specific program, GoToAssist Express is a wonderful tool when they have a question on how to do something. Being able to show them right then and there is far more efficient than just talking them through it, or having them wait until I can travel to see them in person,” said Ford. GoToAssist Express provides a fast, easy and secure way for business professionals to offer technical support remotely.

“From our experience with customers, we’ve become very aware of the benefits to accounting professionals of Web-based conferencing and technical support services,” said Elizabeth Cholawsky, vice president of products and client services for Citrix Online. “Accounting firms of all sizes, including individual practitioners, now have simple-to-use tools that can help drive business growth and improve client service from the convenience of their office computers.”

To use the GoToMeeting and GoToWebinar Web conferencing services at no charge, visit To use the GoToAssist Express or GoToAssist Corporate remote tech support service at no charge, visit For more information about Citrix Online, visit

About Citrix
Citrix Systems, Inc. (NASDAQ:CTXS) is the global leader and the most trusted name in application delivery infrastructure. More than 215,000 organizations worldwide rely on Citrix to deliver any application to users anywhere with the best performance, highest security and lowest cost. Citrix customers include 100 percent of the Fortune 100 companies and 99 percent of the Fortune Global 500, as well as hundreds of thousands of small businesses and prosumers. Citrix has approximately 8,000 partners in more than 100 countries. Annual revenue in 2008 was $1.6 billion.

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